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Feel the VIBE: Examining value-in-the-brand-page-experience and its impact on satisfaction and customer engagement behaviours in mobile social media
期刊论文
JOURNAL OF RETAILING AND CONSUMER SERVICES, 2019, 卷号: 46, 页码: 149-162
作者:
Carlson, Jamie
;
Rahman, Mohammad M.
;
Taylor, Alexander
;
Voola, Ranjit
收藏
|
浏览/下载：15/0
|
提交时间：2019/12/11
Customer perceived value
Customer engagement behaviour
Brands
Mobile
technology
Social media
Customer experience
China
Apparel Brand Overlap Based on Customer Perceived Value and Eye-Tracking Technology
期刊论文
Tsinghua Science and Technology, 2018, 卷号: 第23卷, 页码: P47-64
作者:
Jiang Lei1,2
;
Zhang Kang1
收藏
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浏览/下载：3/0
|
提交时间：2019/11/26
eye-tracking technology/customer perceived value/brand overlap/brand identity/apparel brand
Research on Catering Service Quality Based on Quality Gap Model: A Case Study of Hong Kong Tang Palace
期刊论文
NEW THINKING FOR STRATEGY: GREEN, INNOVATION AND SHARING, 2017, 页码: 524-532
作者:
Qu Zhengyi
;
Zhong Shuxin
;
Tong Lizhong
收藏
|
浏览/下载：3/0
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提交时间：2019/02/28
Service
quality
gap
model
customer
satisfaction
customer
survey
perceived
quality
perceived
value
Feel the VIBE: Examining value-in-the-brand-page-experience and its impact on satisfaction and customer engagement behaviours in mobile social media
期刊论文
Journal of Retailing and Consumer Services, 2017
作者:
Carlson J.
;
Rahman M.M.
;
Taylor A.
;
Voola R.
收藏
|
浏览/下载：4/0
|
提交时间：2019/12/12
Brands
China
Customer engagement behaviour
Customer experience
Customer perceived value
Mobile technology
Social media
电子商务环境下顾客感知价值对顾客公民行为的影响研究——以顾客满意为中介
学位论文
2016, 2016
高钰杰
收藏
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浏览/下载：5/0
|
提交时间：2017/06/20
顾客公民行为
顾客感知价值
顾客满意
Customer Citizenship Behavior
Customer Perceived Value
Customer Satisfaction
Understanding communal and individual customer experiences in group-oriented event tourism: an activity theory perspective
期刊论文
JOURNAL OF MARKETING MANAGEMENT, 2016, 卷号: 32, 期号: 9-10, 页码: 900-925
作者:
Carlson, Jamie
;
Rahman, Mohammad M.
;
Rosenberger, Philip J., III
;
Holzmueller, Hartmut H.
收藏
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浏览/下载：6/0
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提交时间：2019/12/16
Customer experience
activity theory
perceived value
satisfaction
event tourism
group travel
hierarchical model
A HIERARCHICAL MODEL OF PERCEIVED VALUE OF GROUP-ORIENTED TRAVEL EXPERIENCES TO MAJOR EVENTS AND ITS INFLUENCES ON SATISFACTION AND FUTURE GROUP-TRAVEL INTENTIONS
期刊论文
JOURNAL OF TRAVEL & TOURISM MARKETING, 2016, 卷号: 33, 期号: 9, 页码: 1251-1267
作者:
Carlson, Jamie
;
Rosenberger, Philip J., III
;
Rahman, Mohammad M.
收藏
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浏览/下载：3/0
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提交时间：2019/12/16
Customer experience
customer-perceived-value
group-travel behavior
structural modeling
major events
Do customer participation and cognitive ability influence satisfaction?
期刊论文
SERVICE INDUSTRIES JOURNAL, 2016, 卷号: 36, 页码: 416-437
作者:
Jia, Jingdong
;
Wang, Jing
收藏
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浏览/下载：4/0
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提交时间：2019/12/30
Customer participation
customer satisfaction
cognitive ability
perceived value
expected value
Understanding participation on video sharing communities: The role of self-construal and community interactivity
期刊论文
COMPUTERS IN HUMAN BEHAVIOR, 2016, 卷号: 62, 页码: 105-115
作者:
Hu, Mu
;
Zhang, Mingli
;
Luo, Nuan
收藏
|
浏览/下载：10/0
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提交时间：2019/12/30
Video sharing communities
Self-construal
Interactivity
User participation
Perceived customer value
建材零售商贸RS公司提升客户满意度研究
学位论文
2015, 2014
王国意
收藏
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浏览/下载：3/0
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提交时间：2016/02/23
建材
客户满意度
客户感知价值
Building Material
Customer Satisfaction
Customer Perceived Value
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