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Workplace gossip and frontline employees' proactive service performance 期刊论文
SERVICE INDUSTRIES JOURNAL, 2019, 卷号: 39, 期号: 1, 页码: 25-42
作者:  Tian, Qi-tao;  Song, Yang;  Kwan, Ho Kwong;  Li, Xue
收藏  |  浏览/下载:21/0  |  提交时间:2019/08/22
Corrigendum: Effect of perceived negative workplace gossip on employees' behaviors [Front. Psychol., 9, 1112, (2018)] doi: 10.3389/fpsyg.2018.01112 期刊论文
Frontiers in Psychology, 2019, 卷号: 9, 期号: JAN
作者:  Kong M.
收藏  |  浏览/下载:28/0  |  提交时间:2019/12/11
Effect of Perceived Negative Workplace Gossip on Employees' Behaviors (vol 9, pg 1112, 2018) 期刊论文
FRONTIERS IN PSYCHOLOGY, 2019, 卷号: 9
作者:  Kong, Ming
收藏  |  浏览/下载:11/0  |  提交时间:2019/12/11
Negative workplace gossip: Its impact on customer service performance and moderating roles of trait mindfulness and forgiveness 期刊论文
INTERNATIONAL JOURNAL OF HOSPITALITY MANAGEMENT, 2019, 卷号: 80, 页码: 136-143
作者:  Babalola, Mayowa T.;  Ren, Shuang;  Kobinah, Thomas;  Qu, Yuanmei Elly;  Garba, Omale A.
收藏  |  浏览/下载:5/0  |  提交时间:2019/12/11


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