Leveraging loyalty programs to build customer–company identification | |
Brashear-Alejandro, T; Kang, J; Groza, MD | |
刊名 | Journal of Business Research |
2016 | |
卷号 | Vol.69 No.3页码:1190-1198 |
关键词 | Loyalty programs Customer–company identification Customer status Belongingness |
ISSN号 | 0148-2963 |
URL标识 | 查看原文 |
公开日期 | [db:dc_date_available] |
内容类型 | 期刊论文 |
URI标识 | http://www.corc.org.cn/handle/1471x/6065188 |
专题 | 湖南大学 |
作者单位 | 1.Univ Massachusetts, Eugene M Isenberg Sch Management, 121 Presidents Dr, Amherst, MA 01003 USA 2.Hunan Univ, Sch Business Adm, 11 Lushan Nan Lu, Changsha 410082, Hunan, Peoples R China 3.No Illinois Univ, Dept Mkt, 128 Barsema Hall, De Kalb, IL 60115 USA |
推荐引用方式 GB/T 7714 | Brashear-Alejandro, T,Kang, J,Groza, MD. Leveraging loyalty programs to build customer–company identification[J]. Journal of Business Research,2016,Vol.69 No.3:1190-1198. |
APA | Brashear-Alejandro, T,Kang, J,&Groza, MD.(2016).Leveraging loyalty programs to build customer–company identification.Journal of Business Research,Vol.69 No.3,1190-1198. |
MLA | Brashear-Alejandro, T,et al."Leveraging loyalty programs to build customer–company identification".Journal of Business Research Vol.69 No.3(2016):1190-1198. |
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