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Leveraging loyalty programs to build customer–company identification
Brashear-Alejandro, T; Kang, J; Groza, MD
刊名Journal of Business Research
2016
卷号Vol.69 No.3页码:1190-1198
关键词Loyalty programs Customer–company identification Customer status Belongingness
ISSN号0148-2963
URL标识查看原文
公开日期[db:dc_date_available]
内容类型期刊论文
URI标识http://www.corc.org.cn/handle/1471x/6065188
专题湖南大学
作者单位1.Univ Massachusetts, Eugene M Isenberg Sch Management, 121 Presidents Dr, Amherst, MA 01003 USA
2.Hunan Univ, Sch Business Adm, 11 Lushan Nan Lu, Changsha 410082, Hunan, Peoples R China
3.No Illinois Univ, Dept Mkt, 128 Barsema Hall, De Kalb, IL 60115 USA
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GB/T 7714
Brashear-Alejandro, T,Kang, J,Groza, MD. Leveraging loyalty programs to build customer–company identification[J]. Journal of Business Research,2016,Vol.69 No.3:1190-1198.
APA Brashear-Alejandro, T,Kang, J,&Groza, MD.(2016).Leveraging loyalty programs to build customer–company identification.Journal of Business Research,Vol.69 No.3,1190-1198.
MLA Brashear-Alejandro, T,et al."Leveraging loyalty programs to build customer–company identification".Journal of Business Research Vol.69 No.3(2016):1190-1198.
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