CORC

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CORC

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Robust Cross-lingual Task-oriented Dialogue 期刊论文
ACM TRANSACTIONS ON ASIAN AND LOW-RESOURCE LANGUAGE INFORMATION PROCESSING, 2021, 卷号: 20, 期号: 6, 页码: 24
作者:  Xiang, Lu;  Zhu, Junnan;  Zhao, Yang;  Zhou, Yu;  Zong, Chengqing
收藏  |  浏览/下载：27/0  |  提交时间：2021/12/28
CSDS: A Fine-Grained Chinese Dataset for Customer Service Dialogue Summarization 会议论文
Online and Punta Cana, Dominican Republic, 2021-11-07 - 2021-11-11
作者:  Lin, Haitao;  Ma, Liqun;  Zhu, Junnan;  Xiang, Lu;  Zhou, Yu
收藏  |  浏览/下载：4/0  |  提交时间：2023/06/13
银行客户经理对保险公司的满意度和忠诚度的研究：感知客户满意度的调节作用 学位论文
中国科学院心理研究所: 中国科学院心理研究所, 2021
作者:  刘静
收藏  |  浏览/下载：25/0  |  提交时间：2022/01/28
Senior leadership, customer orientation, and service firm performance: the mediator role of process management 期刊论文
TOTAL QUALITY MANAGEMENT & BUSINESS EXCELLENCE, 2020, 卷号: 31
作者:  Zhang, Han;  Kang, Fei;  Hu, Sai-quan
收藏  |  浏览/下载：9/0  |  提交时间：2021/01/16
Replacement and inventory control for a multi-customer product service system with decreasing replacement costs 期刊论文
EUROPEAN JOURNAL OF OPERATIONAL RESEARCH, 2019, 卷号: 273, 期号: 2, 页码: 561-574
作者:  Liu, Xinbao;  Yang, Tianji;  Pei, Jun;  Liao, Haitao;  Pohl, Edward A.
收藏  |  浏览/下载：1/0  |  提交时间：2021/02/02
Servant leadership and proactive customer service performance 期刊论文
INTERNATIONAL JOURNAL OF CONTEMPORARY HOSPITALITY MANAGEMENT, 2019, 卷号: 31, 期号: 3, 页码: 1330-1347
作者:  Ye, Yijiao;  Lyu, Yijing;  He, Yanzhen
收藏  |  浏览/下载：12/0  |  提交时间：2019/08/22
Replacement and inventory control for a multi-customer product service system with decreasing replacement costs 期刊论文
European Journal of Operational Research, 2019, 卷号: 273, 期号: 2, 页码: 561-574
作者:  Yang TJ(杨天吉);  Pei J(裴军);  Liao, Haitao;  Pohl, Edward A.;  Liu XB(刘心报)
收藏  |  浏览/下载：37/0  |  提交时间：2018/09/30
Negative workplace gossip: Its impact on customer service performance and moderating roles of trait mindfulness and forgiveness 期刊论文
INTERNATIONAL JOURNAL OF HOSPITALITY MANAGEMENT, 2019, 卷号: 80, 页码: 136-143
作者:  Babalola, Mayowa T.;  Ren, Shuang;  Kobinah, Thomas;  Qu, Yuanmei Elly;  Garba, Omale A.
收藏  |  浏览/下载：5/0  |  提交时间：2019/12/11
Using Revised Importance Performance Analysis to Improve Service Quality of Airlines 会议论文
PROCEEDINGS OF THE 2018 2ND INTERNATIONAL CONFERENCE ON MANAGEMENT ENGINEERING, SOFTWARE ENGINEERING AND SERVICE SCIENCES (ICMSS 2018), 2018-01-01
作者:  Zhao Hongli
收藏  |  浏览/下载：6/0  |  提交时间：2019/12/30
Workplace ostracism and proactive customer service performance: A conservation of resources perspective 期刊论文
INTERNATIONAL JOURNAL OF HOSPITALITY MANAGEMENT, 2017, 卷号: 64, 页码: 62-72
作者:  
收藏  |  浏览/下载：105/0  |  提交时间：2019/08/22

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