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Pricing strategies for blockchain payment service under customer heterogeneity 期刊论文
INTERNATIONAL JOURNAL OF PRODUCTION ECONOMICS, 2021, 卷号: 242, 页码: 14
作者:  Li, Yuze;  Jiang, Shangrong;  Shi, Jianming;  Wei, Yunjie
收藏  |  浏览/下载：12/0  |  提交时间：2022/04/02
The impact of COVID-19 on hotel customer satisfaction: evidence from Beijing and Shanghai in China 期刊论文
INTERNATIONAL JOURNAL OF CONTEMPORARY HOSPITALITY MANAGEMENT, 2021, 页码: 25
作者:  Sun, Shaolong;  Jiang, Fuxin;  Feng, Gengzhong;  Wang, Shouyang;  Zhang, Chengyuan
收藏  |  浏览/下载：11/0  |  提交时间：2022/04/02
银行客户经理对保险公司的满意度和忠诚度的研究：感知客户满意度的调节作用 学位论文
中国科学院心理研究所: 中国科学院心理研究所, 2021
作者:  刘静
收藏  |  浏览/下载：25/0  |  提交时间：2022/01/28
Food waste management in Shanghai full-service restaurants: A senior managers' perspective 期刊论文
JOURNAL OF CLEANER PRODUCTION, 2020, 卷号: 258, 页码: 13
作者:  Filimonau, Viachaslau;  Zhang, Huining;  Wang, Ling-en
收藏  |  浏览/下载：5/0  |  提交时间：2020/05/19
Two-stage flexible warranty decision-making considering downtime loss 期刊论文
Proceedings of the Institution of Mechanical Engineers, Part O: Journal of Risk and Reliability, 2020, 卷号: 234, 期号: 3, 页码: 527-535
作者:  Zheng, Rui;  Su, Chun;  Zheng, Yuqiao
收藏  |  浏览/下载：2/0  |  提交时间：2020/11/14
Spatial differentiation and network externality in pricing mechanism of online car hailing platform 期刊论文
INTERNATIONAL JOURNAL OF PRODUCTION ECONOMICS, 2020, 卷号: 219, 页码: 275-283
作者:  Wu, Tian;  Zhang, Mengbo;  Tian, Xin;  Wang, Shouyang;  Hua, Guowei
收藏  |  浏览/下载：20/0  |  提交时间：2020/05/24
Senior leadership, customer orientation, and service firm performance: the mediator role of process management 期刊论文
TOTAL QUALITY MANAGEMENT & BUSINESS EXCELLENCE, 2020, 卷号: 31
作者:  Zhang, Han;  Kang, Fei;  Hu, Sai-quan
收藏  |  浏览/下载：9/0  |  提交时间：2021/01/16
Replacement and inventory control for a multi-customer product service system with decreasing replacement costs 期刊论文
EUROPEAN JOURNAL OF OPERATIONAL RESEARCH, 2019, 卷号: 273, 期号: 2, 页码: 561-574
作者:  Liu, Xinbao;  Yang, Tianji;  Pei, Jun;  Liao, Haitao;  Pohl, Edward A.
收藏  |  浏览/下载：1/0  |  提交时间：2021/02/02
Destination Service Encounter Modeling and Relationships with Tourist Satisfaction 期刊论文
SUSTAINABILITY, 2019, 卷号: 11, 期号: 4, 页码: 20
作者:  Zhou, Meijing;  Wang, Fuyuan;  Wang, Kaiyong
收藏  |  浏览/下载：31/0  |  提交时间：2019/05/22
Servant leadership and proactive customer service performance 期刊论文
INTERNATIONAL JOURNAL OF CONTEMPORARY HOSPITALITY MANAGEMENT, 2019, 卷号: 31, 期号: 3, 页码: 1330-1347
作者:  Ye, Yijiao;  Lyu, Yijing;  He, Yanzhen
收藏  |  浏览/下载：12/0  |  提交时间：2019/08/22

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