Evaluating patients' perception of service quality at hospitals in nine Chinese cities by use of the ServQual scale | |
Li, Min; Lowrie, Douglas Bruce; Huang, Cheng-Yu; Lu, Xiang-Chan; Zhu, Ying-Chu; Wu, Xing-Hua; Shayiti, Mayila; Tan, Qiong-Zhen; Yang, Hua-Ling; Chen, Si-Yuan | |
刊名 | Asian Pacific Journal of Tropical Biomedicine |
2015 | |
卷号 | 5期号:6 |
ISSN号 | 2221-1691 |
URL标识 | 查看原文 |
语种 | 英语 |
内容类型 | 期刊论文 |
URI标识 | http://www.corc.org.cn/handle/1471x/4870630 |
专题 | 复旦大学上海医学院 |
推荐引用方式 GB/T 7714 | Li, Min,Lowrie, Douglas Bruce,Huang, Cheng-Yu,et al. Evaluating patients' perception of service quality at hospitals in nine Chinese cities by use of the ServQual scale[J]. Asian Pacific Journal of Tropical Biomedicine,2015,5(6). |
APA | Li, Min.,Lowrie, Douglas Bruce.,Huang, Cheng-Yu.,Lu, Xiang-Chan.,Zhu, Ying-Chu.,...&Lu, Hong-Zhou .(2015).Evaluating patients' perception of service quality at hospitals in nine Chinese cities by use of the ServQual scale.Asian Pacific Journal of Tropical Biomedicine,5(6). |
MLA | Li, Min,et al."Evaluating patients' perception of service quality at hospitals in nine Chinese cities by use of the ServQual scale".Asian Pacific Journal of Tropical Biomedicine 5.6(2015). |
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