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Framework of Evaluating E-Commerce Based on Business Process
Wang, Yuheng
2010
关键词e-commerce business process Analytic Hierarchy Process evaluation framework
DOI10.1109/IC4E.2010.79
页码499-501
英文摘要Since E-Commerce (EC) is rapidly emerging in different industries with various forms, A comprehensive and efficient evaluation criterion is necessary for comparison and improvement of EC. This paper develops a conceptual framework and quantitative method for evaluating web-based EC applications. First, Based on work flow of EC, it establishes a specified four-part model which consists of sellers, transaction platform, logistics and buyers. Then the key factor in each part is critically examined in terms of factual conditions. Second, a research method, which can convert qualitative analysis into quantitative index, is invited for further constructing evaluation framework. Third, the conceptual framework of evaluating e-commerce is built on the basis of former key factor analysis, which includes three levels from the top to the bottom, namely objective level, evaluating level and factor level. Accompany with the method invited, A comprehensive and measurable model is established for evaluating EC. Finally, it concludes how to evaluate the web-based EC and discusses the key factor varies with different EC forms.
会议录出版者IEEE COMPUTER SOC
会议录出版地10662 LOS VAQUEROS CIRCLE, PO BOX 3014, LOS ALAMITOS, CA 90720-1264 USA
语种英语
WOS研究方向Computer Science
WOS记录号WOS:000278171700109
内容类型会议论文
源URL[http://10.2.47.112/handle/2XS4QKH4/3135]  
专题上海财经大学
作者单位Shanghai Univ Finance & Econ, Sch Informat Management & Syst, Shanghai, Peoples R China
推荐引用方式
GB/T 7714
Wang, Yuheng. Framework of Evaluating E-Commerce Based on Business Process[C]. 见:.
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