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	北京市综合性医院护士工作满意度及相关因素研究
	周荣慧 ; 郭秀花 ; 马岩 ; ZHOU Ronghui ; GUO Xiuhua ; MA Yan
	2010-06-09 ; 2010-06-09
关键词	工作满意度 职业倦怠 社会支持 调查分析 job satisfaction,job burnout,social support,investigation R47
其他题名	A study on the job satisfaction of nurses in general hospitals of Beijing
中文摘要	目的:了解北京市城区综合医院护士工作满意度的现状;分析影响护士工作满意度的相关因素;探讨提高护士工作满意度的有效措施。方法:采用分层整群抽样的方法对748名护士进行一般状况及洛克工作满意度调查。结果:①护士对晋升、报酬、领导、福利和规章制度的满意度明显低于美国常模;②区级医院护士晋升、上司、福利、认同感、沟通、工作性质的满意度低于市级医院护士;③规章制度、工作性质、沟通的满意度与低个人成就感相关,规章制度、同事、工作性质的工作满意度与倾听、上级、配偶的支持相关;④工作状况、情绪耗竭倦怠、其他人支持、上级支持、低个人成就感倦怠、值夜班次数、收入、工作要求、沟通培训、配偶支持、工龄等与护士工作满意度相关。讨论:①护士工作负荷大,待遇和工作满意度低;②护士自身与医院对专业知识学习重视程度不够;③护士在业内和社会获得的支持不足;④应给予区级医院护士群体更多关爱;⑤进行工作任务再设计,丰富护士工作内容。; Objectives: To find out the job satisfaction status of nurses in general hospitals of Beijing,to analyze the factors influencing the job satisfaction of nurses; to explore the effective measures to improve the job satisfaction of nurses. Methods: A cluster sampling method was used based on three borough-leveled and three municipal-leveled general hospitals in Beijing and 748 nurses were selected as subjects. All nurses were measured by Maslach Burnout Inventory (MBI),Locker Satisfaction Question-naire and Social Support Scale. Results: I. The present job satisfaction of nurses in Beijing was lower than American nurses in these dimensions: promotion,salary,leading,material benefits,and laws and regulations. Ⅱ. Job satisfaction of nurses working in borough-leveled hospitals was lower than was that of nurses working in municipal-leveled hospitals in the dimension of promotion,superior,material benefits and acceptance,communication,and evaluation of job character. Ⅲ. There was a positive correlation between laws and regulations,job character,communication and lower personal accom-plishment sense; listening,support from superior and spouse were positively correlated with laws and regulations,colleagues,and job character. IV. Other factors influencing the job satisfaction of nurses were: job situation,emotional exhaust,support form others and superior,lower personal accomplishment sense,night shift,salary,job requirements,training in communication skills,support from spouse,and work experience. Conclusion: I. Over workload,lower job satisfaction are common phenomena among nurses. Ⅱ. Both nurses and administrators don’t pay enough attention to the on-going professional study. Ⅲ. Occupational and social support of nurses is not enough. IV. Nurse working in borough-leveled hospitals should be given more attention to and more support. V. Work contents should be redesigned to enrich the roles and functions of nurses.
语种	中文 ; 中文
内容类型	期刊论文
源URL	[http://hdl.handle.net/123456789/58648]
专题	清华大学
推荐引用方式 GB/T 7714	周荣慧,郭秀花,马岩,等. 北京市综合性医院护士工作满意度及相关因素研究[J],2010, 2010.
APA	周荣慧,郭秀花,马岩,ZHOU Ronghui,GUO Xiuhua,&MA Yan.(2010).北京市综合性医院护士工作满意度及相关因素研究..
MLA	周荣慧,et al."北京市综合性医院护士工作满意度及相关因素研究".(2010).

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